Peer Support Centre: We're here to listen.
The PSC is opening virtual drop-in hours on Zoom starting January 18!
How to drop-in to virtual support:
- Head over to Zoom and enter the meeting ID: 972 9864 8251
- Wait to be let into the Zoom. PSC volunteers will be waiting to greet you!
- The PSC volunteer will privately message you a link to a Google Meet.
- Once you've recieved the Google Meet link, copy the link, exit Zoom, enter the Google Meet link in your browser, and head on over!
PSC Drop-In Hours will be Monday-Friday, 10:00 AM-7:00 PM
Please note that if you are not let into the Zoom after a few minutes, it may mean that all of our volunteers are seeing clients. Please come back at a later time or book an appointment!
Booking an appointment more your style? That process remains the same! See below for more information!
UPDATE ON COVID-19
We are operating on a reduced schedule to accommodate volunteers who choose not to come to campus as a result of COVID-19.
For the time being, we are not accepting walk-in clients and have switched to appointments only. Thank you for your patience as we navigate operations during this time!
We are moving to deliver our services remotely so we can continue to support you while protecting the health, safety, and wellbeing of our volunteers, staff, and the campus community. Because of this, we are no longer doing sessions over the phone and we are now using Zoom and Google Meets.
How to book an appointment:
Click on the Make an Appointment button on the top of our page, which will take you to our Calendly page.
View our available times and select one that will work for you. Afterwards you will receive an email from us confirming the appointment.
Before your scheduled appointment, the calendar invite will be updated to include a Google Meet link. You will get an email from us letting you know the invitation has been updated.
When it’s time for your appointment, click on the link to join the meeting. Make sure you are accessing the meeting from Google Chrome or Firefox as your browser, otherwise Google Meet will not work!
Ensure that you are sharing your audio and not your video. In order to ensure confidentiality, we are asking that these calls remain only-audio for the entirety of the call. Although, we understand that video may be turned on accidentally. To help protect our volunteers, they have the right to end the call if this is not being followed.
Need someone to talk to? We're here to listen.
The Peer Support Centre (PSC) is a Students' Union service that offers a free, confidential, and non-judgemental place to talk to someone for support. No issue is too big or too small. Our trained volunteers offer peer support, crisis management, information and resources, as well as a safe and confidential place to talk. Our volunteers will listen to help you uncover some steps you can use to improve your situation, no matter what the issue. We also have a library of on and off campus resources to give you an idea of where to go when you leave the Centre.
Make an Appointment by clicking on the button at the top of the page and filling out the form. The form requires you to fill out a name, but since we want to ensure your confidentiality feel free to put “Client” or “Anon” when filling it out. If you choose to use your own name, this information will be kept confidential within our service. There will be a confirmation email sent confirming your appointment.
Multilingual Sessions: If you would like an appointment in a language OTHER THAN ENGLISH, please email email@example.com. Current languages offered include: Hindi, Gujarati, Urdu, Arabic, Vietnamese, Nigerian Pidgin, French, and Punjabi and are on an appointment only basis based on availability.
If we are unavailable, call the Edmonton Distress Line at 780-482-HELP to talk to someone right away, 24 hours a day.
Have you had a session with us before? If so, fill out our Client Feedback Form!
Monday to Friday
9AM - 8PM
By appointment only.
Peer Support Centre
Students' Union Building
University of Alberta
8900 - 114 Street NW