Volunteer Information

Peer Support Centre: We're here to listen.

Volunteer applications are now closed! Applications for the 2021/2022 academic year are scheduled to open March 2021. Check back here for more details!

Volunteer Recruitment:

Approximately 20-40 new volunteers are accepted each year. Successful applicants will complete 46 hours of crisis management, suicide intervention, and supportive listening training. Training dates are held at the last week of August, and first week of September. Specific dates are listed on our application and our PSC Volunteer FAQ tab. All training dates are mandatory!

Volunteer Positions:

Supportive Listening Volunteer: This position is meant for applicants who are looking to help clients in a one on one setting . As a Supportive Listening volunteer, you will be expected to attend our 46­-hour mandatory training in August and September. This training will fully prepare you to have supportive listening and crisis management conversations with Peer Support Centre clients.

Time Commitment:

  • 3 hours/week of shift room time (self scheduled)
  • 4 hours/month of team time, including mandatory monthly meetings, planning events, etc.
  • 3 hours/month of ongoing role plays to keep skills up to par.
  • 2 PDs/semester of Professional Development sessions per semester (offered monthly)
  • TOTAL: **16.5 Hours/Month or ~ 5.4 Hours/Week.

Promotion Team Volunteer: This part-time position is meant for campus mental health advocates who are passionate about spreading awareness. As a Promotion Team volunteer, you would be part of the team that helps execute collaborative outreach events with other organizations, as well as events for the Peer Support Centre. These events are intended to educate the campus community on the services offered by the Peer Support Centre and other mental health initiatives. Specifically, as a Promotion Team volunteer, you will be responsible for planning, organizing, attending, and debriefing outreach events. As well as facilitating events, the Promotion Team is responsible for doing classroom presentations. It is important to note that in this position, you will not be seeing clients. This position will help our outreach initiative, giving students a better awareness of the services we offer. Included is 15 hour mandatory training happening during August and September.

Time Commitment:

  • 12-15 hours/semester of outreach team time (planning, organizing, attending outreach events, mandatory monthly team meetings)
  • Minimum of 4 hours/month, not including December and April
  • 1 hour/semester of Peer Support Centre Information Training (online module and quiz)
  • TOTAL: ~4 Hours/Month; less than 1 Hour/Week

Volunteer Teams:

Our volunteers are asked to join one of the three following teams:

  • Outreach Team: This group is responsible for increasing awareness of the PSC on campus, collaborating with other student groups, and helping do presentations for classes about the services of the centre.
  • Social Planning Team: This is an internal team, which aims to promote inter-volunteer familiarity and well-being by providing self-care opportunities and social events for volunteers.
  • Training Team: This team organizes and coordinates Ongoing Role-Plays, as well as Personal Development Sessions for volunteers to improve their skills throughout the year.

Selection Process:

The selection process for becoming a Peer Support Centre volunteer has several steps. This is to ensure that our volunteers are the right fit for the service and that the service is the right fit for you!

Group Interviews: Upon your successful application, you will be invited to attend one of our group interviews during the summer in Edmonton. These group interviews are required to be a Peer Support Centre volunteer. If you are out of town for the summer and cannot make a group interview, please contact us immediately.

We will be starting groups interviews in late May. You will be contacted regarding sign up for group interviews in early May.

Individual Interviews: Only selected applicants from the group interview will be asked to arrange an individual interview. This one on one interview will last 30 to 45 minutes and will be conducted by one of our staff members.

Application Review: We will only begin to review applications and confirm group interview dates in May 2020. If you have any questions regarding the application process, please feel free to email us at psc@su.ualberta.ca.

Volunteer Training Dates These are the times in which training will be taking place. If you are unable to make it any of these times, please let the admin know as all of these dates are mandatory.

Supportive Listening

  • Saturday, August 15th: 11 am - 6 pm
  • Sunday, August 16h: 11 am - 3 pm
  • Tuesday, August 18th: 6 pm - 9 pm
  • Wednesday, August 19 - 6 pm - 9 pm
  • Thursday, August 20: 6 pm - 10 pm
  • Saturday, August 22: 10 am - 4 pm
  • Sunday, August 23: 10 am - 4 pm
  • Tuesday, August 25: 5 pm - 9 pm
  • Thursday, August 27: 6 pm - 9 pm
  • Saturday, August 29: 10 am - 4 pm

Promotion Team

  • Tuesday, August 4: 5:30 pm - 8:30 pm
  • Thursday, August 6: 5:30 pm - 8:30 pm
  • Saturday, August 15: 11 am - 6 pm
  • Saturday, August 29: 10 am - 4 pm

Volunteer Testimonials:

“Volunteering at the PSC has been an amazing experience, getting to work with such a great team of individuals while learning about yourself and others is something that my university education would not be the same without”

“Life changing: I do conversations a different way and view people differently.”

"The opportunity to not only personally grow, but help support my university community has been one of the most rewarding experiences and more than I could have ever asked for from a volunteer position!"

"Probably some of the best volunteering I've ever done, not only because you can really see the impact you have, but also it has changed the way I talk to people outside the PSC."

"A great way to become engaged on campus while feeling like you're making a difference and making friends in the process!"

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Help Line








Monday to Friday
9AM - 8PM
By appointment only.


Peer Support Centre
Room 2-707
Students' Union Building
University of Alberta
8900 - 114 Street NW
Edmonton, AB
T6G 2J7