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For almost three decades, young people have been reaching out to Kids Help Phone for the support they need – but for every person we’ve been able to help, others have been unable to access our services. That’s why we are driven to remove and reduce barriers to access and support, and to create vital, innovative, and relevant new service offerings.

As part of this commitment to young people, Kids Help Phone is launching a texting service trial. The trial will launch later this fall and will be available to young people in Manitoba.

We are now recruiting volunteer Crisis Responders who will answer texts from young people looking for support. The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!

Becoming a Crisis Responder is simple:

Step 1: Fill out the on-line application, which should take approximately 30 minutes.

Step 2: If selected for training, obtain and successfully get a Vulnerable Sector check (don’t worry, we will tell you how to do this!)

Step 3: Complete the 36-hour online training within six weeks

Step 4: Sign the Crisis Responder Agreement, which includes our Code of Conduct and Privacy Policy

Step 5: Take your first shift and start changing lives!

Once we review the applications, we’ll contact everyone we think will be a great fit as a Crisis Responder. If you are selected, we will send you the Crisis Responder Agreement as well as information on background checks and our training.

If this sounds exciting to you, please complete the online application to get started.

Please find the online application at:

https://kidshelpphone.formstack.com/forms/text_service_crisis_responder_application

To learn more about the Crisis Responder Position, please visit this link:

https://kidshelpphone.ca/texting-volunteers


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Contact

Phone

InfoLink Help:
780-492-4212


ONEcard Help:
780-492-7924

Fax

780-492-4643

Email
infolink@su.ualberta.ca

Hours

Fall/Winter
(Effective Sept 04, 2018)


InfoLink Desk at Student Life Central (Lower Level SUB)
Monday to Friday
9:00 am - 5:00 pm


InfoLink ONEcard Service Centre (9104 HUB)
Monday to Friday
8:30am to 4:30pm


SUB InfoLink Desk (main floor)
Monday - Friday
9:00AM - 5:00PM


CAB InfoLink Desk
Monday - Friday
9:00AM - 4:30PM


InfoLink Desk at Student Connect/Admin Building
Monday & Tuesday
8:15am to 4:15pm
Wednesday
10:00am to 4:15pm
Thursday & Friday
8:15am to 4:15pm


InfoLink Desk at International Services Centre
Monday to Friday
8:30am - 4:30PM


Please note that CAB and SUB are subject to closure if our student staff are sick! If one location is temporarily closed, please visit us at any other location and we'll be happy to help!


Locate us using the UAlberta Maps! We can be found using the "Quick Finds" function.

Address

InfoLink Main Office
0-81
Students' Union Building
University of Alberta
8900 - 114 Street NW
Edmonton, AB
T6G 2J7