FAQs

A free accompaniment service for anyone travelling on or around campus at night

What are Safewalk's boundaries?

On campus, our boundaries are from University Ave to the South, 116th Street to the West, Saskatchewan Drive to the North, and 111th Street to the East, including the area around the hospital. We can also take scheduled walks from Campus St. Jean and the Faculty of Extension. Additionally, we will accompany you on the LRT and within ten blocks of any train station. You can check if your destination is within boundaries here

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How can I get involved?

Safewalk is always in need of energetic and enthusiastic volunteers! We recruit next in September 2017. Check out 'How to Apply'

Does Safewalk run during the summer?

For the summer of 2017, Safewalk will not be operating. See you in the fall!

How much does Safewalk cost?

Our service is absolutely free and available to any student, staff member, faculty, and member of the community.

What is an Incognito Walk?

An Incognito Walk is where our patrollers walk you home in plain clothes. You know, your friends don't have to know you use us (don't worry, you didn't hurt our feelings).

Why does Safewalk exist? Is our campus dangerous?

The University of Alberta campus is one of the safest in Canada. However, like any area of the city, the campus is victim to some crime. Safewalk was created not as a reaction to a crime wave, but, rather, to keep campus as safe as it already is.

How do I book a walk?

You can book a walk with Safewalk in four different ways:

  1. You can call Safewalk at 780 4 WALKME (780 492 5563) and request a walk. The dispatcher will gather some information from you, and a team will be ready to meet you at your preferred time. Feel free to call in advance!

  2. Stop one of our patrolling teams on the street. Our patrollers are friendly, and here to help. Requests on the street for walks are no trouble at all!

  3. Visit the Safewalk office located in room 0-74 in the Student Union Building's (SUB) basement and request a walk in person.

  4. Click here to book a walk online

Will you walk me if I'm drunk?

Yes! As of September 2014, Safewalk teams will now walk people who have consumed alcohol, provided you as a client are able to stand, walk, and speak without assistance. All of our volunteers are trained in handling intoxicated clients through a program based off AGLC's ProServe certification program.

I see Safewalk teams walking around doing nothing, what gives?

Safewalk promotes a safe and accessible campus for everyone, through our service of accompanying you on your travels as well as patrolling campus as additional eyes and ears for Protective Services. While a Safewalk team does not have a client, they patrol set zones within North Campus and the surrounding neighbourhoods as a crime prevention measure.

I'm too wimpy to volunteer with Safewalk!

Anyone can fit in with our service! We are a proactive and non-interventionist service, believing fully in the "safety in numbers" code. Everyone can find a fit within our service, just ask us how!

What do you ask of clients?

We have a fairly simple and easy to use service, but here are some tips to help things go smoothly!

  • Please have your pickup location and destination known before calling.
  • Be respectful of our patrollers and Dispatchers, they're there to help you.
  • Plan ahead: if you book your walk ahead of time, there's far less chance that we won't have an available team versus if you want a walk immediately.
  • Be accessible: Many buildings are locked at night and it is easiest if you can meet our team at the doors of your building. As well, if there is a problem such as your team not being able to find you or they will be late, our Dispatcher will call you.

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Contact

Phone

780 4 WALKME
(780 492 5563)

Fax

780-492-4643

Email
cj.aguilar@su.ualberta.ca

Hours

September/October/March/April
M to F - 7:00pm to 12:45am
Sunday - 7:00 to 10:45pm


November/December/January/February
M to F - 6:00pm to 12:45am
Sunday - 6:00 to 10:45pm


Safewalk is closed Saturdays, holidays, and all days the University is closed.
We are not functioning during the Summer 2017 semester.

Address

Safewalk Office
Student Life Central 0-74SUB
Students' Union Building
University of Alberta
8900 - 114 Street NW
Edmonton, AB
T6G 2J7