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Description:

*This position is available in Calgary, Edmonton, Red Deer, Lethbridge, Fort McMurray, Grand Prairie and Medicine Hat.

The Canadian Red Cross Society, a non-profit humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Client Services Volunteer for the Health Equipment Loan Program. Reporting to the Client Services Coordinator, this position provides frontline contact for in-person and telephone inquiries from the public with a primary responsibility to provide loans and accept returns of health equipment. The Canadian Red Cross Health Equipment Loan Program is a short-term loan service which provides medical equipment (with medical referral) to people in need on a donation basis.

For further information about this opportunity, as well as application instructions, please visit the posting on the Canadian Red Cross online application portal:
https://trr.tbe.taleo.net/trr01/ats/careers/requisition.jsp?org=CRCS&cws=56&rid=2911

For any inquiries, please reach out to our Volunteer Resource Services (VRS) team:

Email: VRS@redcross.ca
Phone (toll-free): 1-844-818-2155


Qualifications:

Qualifications – Education and Experience:
-Excellent customer service skills
-Strong verbal and written communications skills in English, including telephone etiquette
-Training in office administration and/or one year of work related experience, or an equivalent combination of education and experience.
-Knowledge of medical equipment as asset
-Ability to collaborate effectively with a team
-Must be 18 years of age or will work under the supervision of an adult at all times

This position requires a successful Canadian criminal record check and a satisfactory Vulnerable Sector Check.

Working Conditions
-We are seeking volunteers who can commit to a minimum of six months service
-We are currently seeking volunteers available to fill one or more shifts between Monday to Friday 8:30-12:00 or Monday to Friday 1:00-4:30
-The majority of the work is performed in an office environment and/or warehouse space


Training:

Provided


Benefits:

This position is also available outside of Alberta. To apply for this position in another province, or other volunteer positions, please visit the Canadian Red Cross website:

https://www.redcross.ca/volunteer/apply-now/health-equipment-loan-program-client-services-volunteer-4




Duration: Ongoing
Faculty: All Faculties
Location: Edmonton Outside Alberta Outside Edmonton

Contact:

Name: Volunteer Resource Services
Phone: 1-844-818-2155
Email: vrs@redcross.ca

Location:

400 Cooper Street, Suite 8000
Ottawa , ON
K2P 2H8


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Phone

InfoLink Help:
780-492-4212


ONEcard Help:
780-492-7924

Fax

780-492-4643

Email
infolink@su.ualberta.ca

Hours

Fall/Winter
(Effective September 3, 2019)


InfoLink Desk at Student Life Central (Lower Level SUB)
SUB InfoLink Desk (main floor)
Monday to Friday
9:00 am - 5:00 pm
ON THURSDAY OCTOBER 17TH STUDENT LIFE CENTRAL IS CLOSING AT 4:00 PM


InfoLink ONEcard Service Centre (9104 HUB)
Monday to Friday
8:30am to 4:30pm


CAB & SUB InfoLink Desk(s)
Monday to Friday
10:00 am - 4:30 pm


InfoLink Desk at Student Connect/Admin Building
Monday & Tuesday
8:15am to 4:15pm
Wednesday
10:00am to 4:15pm
Thursday & Friday
8:15am to 4:15pm


InfoLink Desk at International Services Centre
Monday to Friday
8:30am - 4:30PM


Please note that CAB and SUB are subject to closure if our student staff are sick! If one location is temporarily closed, please visit us at any other location and we'll be happy to help!


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Address

InfoLink Main Office
0-81
Students' Union Building
University of Alberta
8900 - 114 Street NW
Edmonton, AB
T6G 2J7