Frequently Asked Questions

How do I apply?

• You can apply online at Aide financiere aux etudes Quebec (English site).
• If you need a paper application, please contact Aide financiere aux etudes Quebec to request one by mail.

Who are my lenders and how can I contact them?

It is important to distinguish between your lenders and the provincial government division that receives and assesses your loan application. Keep in contact with your provincial government and all your lenders to keep them (and yourself) updated on information pertaining to your student loan.

In Quebec, the provincial government division is:

Ministere de L'Education Aide financiere aux etudies
1035 rue De La Chevrotiere
Quebec, QC
G1R 5A5

Ph: (418) 643-3750 or 1-877-643-3750

Quebec Student Financial Aid Website

The current lenders for student loans are:

Royal Bank Student Loan Service Centre (Quebec Student Loans)
P.O. Box 2096, Station B
Montreal, QC
H3B 4H4

Ph: 1-800-297-3250
Fax: 1-514-218-2255

Royal Bank Website

National Student Loans Service Centre (Canada Student Loans)
Public Institutions Division
P.O. Box 4030
Mississauga, ON
L5A 4M4

Ph: 1-888-815-4514
Fax: 1-866-656-5638

Private Institutions Division
Ph: 1-866-587-7452
Fax: 1-866-587-7453

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