Frequently Asked Questions

How do I apply?

• You can apply online at Nova Scotia Student Assistance.
• If you need a paper application, please contact Nova Scotia Student Assistance to request one by mail.

Who are my lenders and how can I contact them?

It is important to distinguish between your lenders and the provincial government division that receives and assesses your loan application. Keep in contact with your provincial government and all your lenders to keep them (and yourself) updated on information pertaining to your student loan.

In Nova Scotia, the provincial government division is:

Student Assistance Office
Department of Education
P.O. Box 2290, Halifax Central
Halifax, NS
B3J 3C8

Ph: (902) 424-8420 or 1-800-565-8420

Nova Scotia Student Loans

The current lenders for student loans are:

CIBC National Student Loan Centre (Nova Scotia Student Loans)
P.O. Box 5055
Burlington, ON
L7R 4P3

Ph: 1-800-563-2422
Fax: 1-800-931-2000

CIBC website

Royal Bank Student Loan Service Centre (Nova Scotia Student Loans)
P.O. Box 2046 CRO
Halifax, NS
B3J 2Z1

Ph: 1-888-565-1466
Fax: 1-888-421-7435

Royal Bank Website

National Student Loans Service Centre (Canada Student Loans)
Public Institutions Division
P.O. Box 4030
Mississauga, ON
L5A 4M4

Ph: 1-888-815-4514
Fax: 1-866-656-5638

Private Institutions Division
Ph: 1-866-587-7452
Fax: 1-866-587-7453

Canlearn Website