Frequently Asked Questions

How do I apply?

• You can apply online at Newfoundland and Labrador Student Financial Services.
• If you need a paper application, please contact Newfoundland and Labrador Student Financial Services to request one by mail.

Where can I get a Program Cost Form completed?

Undergraduate students:
If you are currently in Edmonton, you can take the Program Cost Form to the Student Access Centre, on the first floor of the administration building.

If you are not in Edmonton, you can mail it to the Registrar's Office (address below) along with a letter stating your name, student ID number and what you would like them to do (ie. fill out the Program Cost Form and mail it back to you). Make sure you sign the letter and it would be helpful to include a stamped, self-addressed envelope to reduce the possibility of having problems getting it back.

The address for the Registrar's office is:

Office of the Registrar
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Send the completed form in with you application, or if you have already applied, send the form to the same address as the application.

Graduate students:

If you are currently in Edmonton, you can take the Program Cost Form to the Faculty of Graduate Studies and Research (FGSR) office, on the first floor of the administration building.

If you are not in Edmonton, you can mail it to the FGSR (address below) along with a letter stating your name, student ID number and what you would like them to do (ie. fill out the Program Cost Form and mail it back to you). Make sure you sign the letter and, to reduce the possibility of not receiving it back, please include a stamped, self-addressed envelope.

The address for the FGSR office is:

Faculty of Graduate Studies and Research
Killam Centre for Advanced Studies
2-29 Triffo Hall
University of Alberta
Edmonton, Alberta, Canada
T6G 2E1

Send the completed form in with you application, or if you have already applied, send the form to the same address as the application.

Who are my lenders and how can I contact them?

It is important to distinguish between your lenders and the provincial government division that receives and assesses your loan application. Keep in contact with your provincial government and all your lenders to keep them (and yourself) updated on information pertaining to your student loan.

In Newfoundland and Labrador, the provincial government division is:

Student FInancial Services Division
Department of Youth Services and Post-secondary Education
P.O. Box 8700
St. John's, NL
A1B 4J6

Ph: (709) 729-4244 or 1-888-657-0800
Fax: (709) 729-2298

Newfoundland and Labrador Student Aid Website

The lender for any loans cashed on or after April 1, 2004 is:

National Student Loans Service Centre(Integrated Student Loans)
Public Institutions Division
P.O. Box 4030
Mississauga, ON
L5A 4M4

Ph: 1-888-815-4514
Fax: 1-866-656-5638

Private Institutions Division
Ph: 1-866-587-7452
Fax: 1-866-587-7453

Canlearn Website

The lender for previous Newfoundland and Labrador student loans is:

CIBC National Student Loan Centre
P.O. Box 5055
Burlington, ON
L7R 4P3

Ph: 1-800-563-2422
Fax: 1-800-931-2000

CIBC Website